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AnnouncementsRecently, we have been hearing from our customers that some incoming calls being made to them are not being completed. This is a major issue of national scope dealing with the way many long distance providers are routing calls to rural providers.
Click here for more information on what is being done to resolve this issue. Waitsfield and Champlain Valley Telecom currently has the following full-time position available:
Customer Service Associate - Level 1 Click here to view the full employment listing. Waitsfield and Champlain Valley Telecom has had to halt our calling card service because our long distance provider discontinued its calling card platform. Due to increased use of cellular phones and the nationwide trend of purchasing cards with long distance minutes from retail outlets, we have been unable to find a suitable replacement carrier.
We appreciate the business of those who are holders of a calling card through our company. We regret any inconvenience this may cause and invite you to contact us if you have any questions at 800.496.3391 or email csdept@wcvt.com. Click here to view the January issue of the GMA eNewsletter.
Click here to view our winter Connections Newsletter.
In the true spirit of the holiday, Waitsfield and Champlain Valley Telecom coordinated their annual gift drive. In addition to employees donating gifts, customers also brought in donations to be placed under the giving trees that were placed at both office locations. Hundreds of gifts for all ages were collected and will be delivered to local community organizations for distribution. Happy Holidays from Waitsfield and Champlain Valley Telecom!
Presents from annual gift drive waiting to be delivered. The winter issue of our Business Connections magazine is hot off the press and arriving in WCVT business customer's mailboxes.
This issue includes articles on increasing your Internet speeds, updates on our network upgrades and more. Our Business Spotlight is on Bolton Valley Resort. Read the winter issue of our Business Connections Magazine and let us know what you think. As always, feedback welcomed! 
Waitsfield and Champlain Valley Telecom hosted their 6th annual children’s Halloween party on Friday, October 28th at the Bristol Elementary School. "Dux the Balloon Man" entertained the children with his balloon magic. Children also enjoyed face painting, games and making some spooktacular crafts.
Special thanks to the Bristol Elementary School for use of their space. Also many thanks to the Waitsfield and Champlain Valley Telecom employees who volunteered their time to assist with the event.  Waitsfield and Champlain Valley Telecom is pleased to announce the recipients of the 2011 Eunice B. Farr Incentive Award scholarships. “It is a pleasure to award these scholarships on an annual basis. We wish these motivated students the best of luck in their future endeavors,” said Gregg Haskin, President and CEO of Waitsfield and Champlain Valley Telecom. This year’s recipients were as follows:
Each year, Waitsfield and Champlain Valley Telecom grants six scholarships, one to each of the public high schools that students from our service area attend. These scholarships are donated in memory of the late Eunice B. Farr, former owner and operator of the Waitsfield-Fayston Telephone Company and grandmother of Gregg Haskin. The criteria of the scholarship is as follows, “The award should be presented to a graduating senior that plans subsequent education, be it college or trade school. The faculty should select an individual that has shown a steady improvement in his or her academics, but is not necessarily at the top of the class. The award is designed to benefit a hard working graduate that his or her instructors have found to demonstrate a sincere effort to improve grades/results and plans continuing education.” A group of Waitsfield and Champlain Valley Telecom employees volunteered to help setup for the Special Olympics Vermont 2011 Summer Games. For several WCVT employees, this has become an annual tradition. Way to go Team WCVT!
Waitsfield and Champlain Valley Telecom provides each employee with 8 hours of community service time to be used on local community service projects. If you have a community service project in the making and are looking for help contact Alan Jones,at 496-8328 or via e-mail ajones@wcvt.com to see if we can lend a hand.  The 2011 Waitsfield and Champlain Valley Telecom Community Easter Egg Hunt was held on Saturday, April 16. Approximately 200 children came out to meet the Easter Bunny and hunt for eggs and a chance to win prizes.
A Special thanks to the Mad River Valley Chamber of Commerce for co-sponsoring the egg hunt and the Waitsfield and Champlain Valley Telecom employees who volunteered their time to assist with the event. 
Waitsfield and Champlain Valley Telecom recently sponsored its annual spring Red Cross blood drive on Wednesday, March 30th at their main business office in Waitsfield, Vermont. According to Eric Haskin, Network Director for WCVT and event organizer, “The blood drive was a huge success with a total of 83 pints of blood being was collected. I would like to personally thank everyone who donated blood, or volunteered to help make the event a success.”
Great news! ESPN3.com is now available for FREE to Green Mountain Access high-speed Internet Service subscribers. ESPN3.com is a broadband network for live sports programming that harnesses the quality that ESPN has built through its TV networks. ESPN3.com delivers more than 3,500 live online events a year from your favorite sports through a rich, interactive, and easy-to-use experience. With ESPN3.com, you get the online sports events you enjoy plus these powerful features:
Viewing Modes – Multiple options to watch live events, including picture-in-picture and split screens. Scoreboard Module – Up-to-the-minute scores from hundreds of sports leagues from around the world. Stats – In-depth event statistics that let you track the event you’re watching. Chat – Interact with other fans watching the game. Social Networking Tools – Update your Facebook and Twitter status. DVR Functionality – Pause, rewind, and fast-forward through live programming. Key Plays – Jump to key scoring plays and pivotal moments at any time during the game Enjoy and please let us know if you have any questions! 
The 2011 Champlain Valley and Addison County telephone directories are now available. All three directories include white and yellow page information, community information such as street maps, hiking and biking trails, school information, area happenings, and much more. This year’s cover featuring winter fun sledding at the Round Church in Richmond, Vermont was photographed by Dennis Curran. To view more of Dennis Curran's work, visit www.curranphotography.com. Need another copy, simply click here and one will be mailed to you. For more information on our directories and to learn about advertising opportunities, please contact Alan Jones at 496-8328 or via e-mail at ajones@wcvt.com. In the true spirit of the Thanksgiving holiday, Waitsfield and Champlain Valley Telecom employees coordinated an annual employee food drive. Donations were collected at our annual Thanksgiving luncheon as well as a special “jeans day” for those who brought in a food donation. In addition to the employee donations, the WCVT contributions committee also contributed to the cause. All food and proceeds were distributed to various local community organizations throughout our service area. Thanks to all of our employees for their generous donations during this holiday season and supporting a great cause.
Wendy Wimble, Customer Service Representative of Waitsfield and Champlain Valley Telecom show above with bags full of food to donate. Way to go Wendy! On October 12, Waitsfield and Champlain Valley Telecom employees visited around 100 first and second grade students from Hinesburg Community School. Students were given a presentation on the history of the telephone as well as a tour of the Company’s switching equipment. The hit of the day came when Chris Cavolick and Mark Senecal, WCVT Service Technicians, gave pole climbing demonstrations using ladders and bucket trucks. A collective chant of “higher…higher…higher” could be heard as “Spidey-Mark” demonstrated his pole climbing abilities. Great job team WCVT!
Waitsfield and Champlain Valley Telecom Receives $5.5 Million Broadband Stimulus Award - Project Continues Fiber-Optic Build Out To Rural Customers (8/18/10)
The U.S. Department of Agriculture (USDA) has awarded a $5,559,975 stimulus broadband grant and loan to Waitsfield and Champlain Valley Telecom to connect their most rural and remote customers to high speed fiber optic internet access. According to Gregg Haskin, President and CEO of Waitsfield and Champlain Valley Telecom, “We are very pleased to be receiving this broadband stimulus funding. It will go a long way towards making next generation broadband services available to the most rural parts of our service territory and expanding our fiber-to-the-home network in these areas.”
The project will extend a fiber-to-the-home network capable of delivering broadband speeds of up to 100Mbps to 1,385 residents in parts of Addison, Chittenden, and Washington Counties and take approximately three years to complete. These residents are amongst some of the hardest to reach and hardest to serve in the company’s territory. The award is part of a $7.2 billion broadband investment that was included in the American Recovery and Reinvestment Act. The USDA Rural Utilities Service (RUS) was charged with awarding $2.5 billion of those funds to expand broadband access in rural America. View the White House Press Release. 
The 2010 Mad River Valley Telephone Directory is hot off the press and arriving in area mailboxes. Additional copies of the telephone directory are available at the Waitsfield and Champlain Valley business office as well as various distribution locations throughout the area. The directory can also be viewed online at www.vermontphonebooks.com and will soon be available via an iPhone application. Back by popular demand are the Community Interest Pages and the ever popular History Section. This year’s history section is titled “A Land of Warriors – The Soldiers of the Valley”, and was written by Jan Pogue with research assistance by Eleanor Haskins, and edited by Tammy Field and Peggy Hill. This year’s cover was captured by local Waitsfield photographer, Dennis Curran and features what most people remember as the Great Lakes Carbon or Skagel Farm. To view more of Dennis Curran’s work, please visit his website at www.curranphotography.com. For more information on the directory or to request additional copies, please contact Alan Jones at 496-8328 or via e-mail at ajones@wcvt.com. Our new webmail system is now available to Green Mountain Access users. If you haven’t tried the new Webmail system yet, we encourage you to try it out. Laszlo Webtop is very easy to use and offers an improved look and feel, as well as an integrated calendar and contacts.
Read an overview of Laszlo Webmail View our Laszlo Video Tutorial 
If you have any questions or would like to find out more about Laszlo Webmail, please contact our Green Mountain Access Technical Support at 888-321-0815 or via e-mail at support@gmavt.net. Waitsfield and Champlain Valley Telecom is pleased to announce the recipients of the 2010 Eunice B. Farr Incentive Award scholarships. “It is a pleasure to award these scholarships on an annual basis. We wish these motivated students the best of luck in their future endeavors,” said Gregg Haskin, President and CEO of Waitsfield and Champlain Valley Telecom. This year’s recipients were as follows:
Each year, Waitsfield and Champlain Valley Telecom grants six scholarships, one to each of the public high schools that students from our service area attend. These scholarships are donated in memory of the late Eunice B. Farr, former owner and operator of the Waitsfield-Fayston Telephone Company and grandmother of Gregg Haskin. The criteria of the scholarship is as follows, “The award should be presented to a graduating senior that plans subsequent education, be it college or trade school. The faculty should select an individual that has shown a steady improvement in his or her academics, but is not necessarily at the top of the class. The award is designed to benefit a hard working graduate that his or her instructors have found to demonstrate a sincere effort to improve grades/results and plans continuing education.” Fayston resident, Zach Pasteris has been selected to participate in the Leadership Through Learning Program sponsored by the Foundation for Rural Education and Development (FRED), which is part of the Organization For the Promotion and Advancement of Small Telecommunications Companies (OPASTCO). Zach was nominated by Waitsfield and Champlain Valley Telecom (WCVT) and will participate in the all expense paid weeklong program in April. Participants will spend their time learning firsthand about American history, federal government and current events. A highlight of the week will include a visit to Capitol Hill where students will have an opportunity to meet their congressional representatives.
Each student was required to submit an application. Participants were selected based on the strength of their essay, their letters of nomination, academic achievement and their community and school involvement. All participating students are from rural areas and were nominated by a local telephone company that is a member of the OPASTCO, a national telecommunications trade association located in Washington, D.C. Congratulations Zach! About FRED: The Foundation for Rural Education and Development (FRED) was created in 1989 by the Organization for the Promotion and Advancement of Small Telecommunications Companies (OPASTCO) to address the educational and developmental needs of rural areas. The Foundation's mission is to sponsor programs and activities that improve the educational, social and economic conditions of rural areas. FRED carries out this mission by raising funds to sponsor scholarships, awards and programs that directly benefit rural America. The Hinesburg Community School has been awarded a $2,500 grant from the Foundation for Rural Education and Development (FRED). This program provides funds to educational and community development projects that are located in areas served by local telephone companies that are members of the Organization for the Promotion and Advancement of Small Telecommunications Companies (OPASTCO). Waitsfield and Champlain Valley Telecom (WCVT), who is an active member of OPASTCO, submitted the grant application on behalf of the Hinesburg Community School and plans to match the funds through in-kind donations having employees help build the playground next summer. The grant will help replace an aging playground located at the K-8 school. For more information on the FRED education and community development grants, please contact Alan Jones at (802) 496-8328 or ajones@wcvt.com.
Alan Jones and Roger Nishi of Waitsfield and Champlain Valley Telecom present Bob Goudreau, Hinesburg Community School Principal with grant check. 
Our business bundles are an easy way to choose services while saving money. By bundling your local service, long distance and high-speed Internet service with Waitsfield and Champlain Valley Telecom, you'll not only get one low price and one bill, but also the great local service you've come to expect and deserve. Bundles with or without high-speed Internet available. For more information, click here or call our Customer Service Department at 1-800-496-3391 for more information. A group of WCVT employees spent the day helping to construct a new playground at the Moretown Elementary School on October 28th. Waitsfield and Champlain Valley Telecom provides each employee with 8 hours of community service time to be used on local community service projects. If you have a community service project in the making and are looking for help contact Alan Jones at 496-8328 or via e-mail ajones@wcvt.com to see if we can lend a hand.
 Waitsfield and Champlain Valley Telecom is pleased to offer you the convenience of receiving your monthly billing statement via e-mail. E-bill saves you time and money - no more stamps to buy, checks to write or envelopes to mail and you’re saving paper too!
Your monthly payment may be made online through the Manage My Account section of our website, by calling our automated account management system at 1-866-863-8070, or by signing up to automatically have your bill paid via your credit card or deducted from your checking account. For more information or to sign up for this free service, please contact our Customer Service Department at 1-800-496-3391 or via email at csdept@wcvt.com. Waitsfield and Champlain Valley Telecom offers the convenience of managing your account telephone/Internet account online through the Manage My Account section of our website. Manage My Account offers secure online access to your account information and allows you to check your account balance and payment history, view and pay your monthly bill, and you can now order additional features and services.
If you have not yet registered for access, click here to signup now. Enrollment is free, and once registered, you will have immediate access to your account |
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  Waitsfield and Champlain Valley Telecom is a local, family owned, independent telecommunications provider based in Waitsfield, Vermont. WCVT provides a wide range of Internet services including: high-speed DSL service, server hosting, web hosting through its Green Mountain Access subsidiary and Cable Television services through its Waitsfield Cable subsidiary. |
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