Spam Policy

Green Mountain Access does not and will not tolerate any person or company who abuses our services to transmit unsolicited commercial email or unsolicited bulk or spam email from our email servers. In addition, maintaining on open SMTP relay is prohibited. When a complaint is received, GMA has the discretion to determine from all of the evidence whether the email recipients were from an “opt-in” email list.

Definition of Bulk Email/SPA

Unsolicited Bulk Email, or UBE, is Internet mail (“email”) that is sent to a group of recipients who have not requested it. A mail recipient may have at one time asked a sender for bulk email, but then later asked that sender not to send any more email or otherwise not have indicated a desire for such additional mail; hence any bulk email sent after that request was received is also UBE.

SPAMMING & Bulk-Emailing are Prohibited

If an unsolicited commercial email or unsolicited bulk email is transmitted by any of our activated Customers, that Customer’s account will be deactivated immediately. The cost of any unused monthly services including the nonrefundable setup fee, as a result of the deactivation, will not be reimbursed.

Warning to Customers

Potential customers who solely wish to use our ISP service to send out “one-time” unsolicited bulk email, should not sign up for our ISP service. To report a spammer on our server, contact abuse@greenmountainaccess.net.