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April 3rd, 2017

Birdseye Building Company Gets an Upgrade with WCVT Fiber Optics and Hosted IP Phone Service

About Birdseye Building Company

Birdseye Building Company, located in Richmond, is a full service custom home design-build company specializing in the creation of artfully crafted houses. The company has won several awards and has been featured in numerous publications. Founders Jim Converse and John Seibert, along with principal architect Brian Mac, have assembled a broad range of artisans who focus on balancing detail, communication, creativity, and individuality. This balance and the attention to quality that the artisans provide — from design development through completion — make each home unique and beautiful. Each Birdseye home reflects the landscape and communities in which it is built.

The Challenge

Seibert explains the company’s recent technology challenges: “We are a long-time customer of WCVT. We were starting to experience bandwidth constraints and also wanted to replace an aging, hardware-based phone system with limited functionality. The phone solution had to be flexible and scalable enough to fulfill our future requirements and be competitively priced. We were very committed to doing business locally, and wanted to continue our great working relationship with WCVT if they could meet our growing needs.”

The Solution

Birdseye worked directly with WCVT employees Kris Merchant, Nick Sterner, and Brian Gorton to design a system that could satisfy its requests. Seibert says, “WCVT was able to expand their fiber optic network to serve us; that, combined with the local service and support, is something Comcast can’t compete with.” Additionally, Birdseye switched to a hosted IP phone solution with very little upfront investment. In addition to cost-effectiveness, the new phone system offers the following features and benefits:

  • A secure and reliable solution that automatically handles calls and messages during power outages
  • Increased flexibility, to easily grow as needed
  • Easy self-management through an intuitive web portal
  • Mobility options for remote workers
  • Maintenance provided by WCVT, meaning no surprise maintenance, upgrade, or replacement costs

Want to Learn More?

If you are a WCVT business customer and want to learn more about how Hosted IP Phone service can help your business, please contact Kris Merchant directly at the number below. He will gladly visit your business and discuss your current and future telecommunications needs and the role a hosted solution from WCVT can play.

Kris Merchant, 802-496-8554,