Network Warning: We have received reports of a phishing scam circulating asking our customers to "click here" to u...

Make sure your computer is directly connected to your modem with an ethernet cable (the yellow cord that came with your modem)

Open your internet browser and clear the address bar at the top. Type the modem’s IP address, as shown below, then press Enter on your keyboard

A window requesting a login will appear. Type the word admin (all lowercase) in both the username and password fields, and click OK or Login

Once you are logged into the modem, click on Wireless on the left

Click the box next to Enable to remove the check mark, then click Apply at the bottom. Once the page refreshes, you can close the browser window