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August 9th, 2021

There are currently multiple programs available for households who may need assistance. Each program has its own criteria and some households may qualify for one or both programs, significantly reducing the cost of your monthly bill.

2021 Vermont COVID-19 Arrearage Assistance Program (VCAAP II)

This program provides financial support to customers who may face disconnection of service because of past-due balances for their electric, landline telephone, natural gas, water or sewer/wastewater charges.  Vermonters financially impacted by COVID-19 (either directly or indirectly) with 30+ days overdue charges can get help now to pay their arrearages for residential (both homeowners and tenants) and non-residential accounts. Additionally, both residential account holders and businesses can get assistance for accounts 30+ days in arrears, that were billed after April 1, 2020 and were closed while the COVID-19 pandemic emergency was in effect: between April 1, 2020 and June 15, 2021.

Apply online through the State of Vermont before October 25, 2021.

Vermont Temporary Broadband Subsidy Program

The Temporary Broadband Subsidy is now open to Vermonters who qualify and may require assistance paying their monthly internet bill. This temporary relief program is managed by the State of Vermont and is open to award monthly “grants” or credits to your Waitsfield and Champlain Valley Telecom bill to cover up to $40.00 per month on the Internet portion of your monthly bill. There is no guarantee that this program will continue after the December expiration date and the offer is only available while funds are available to cover these expenses

For more information, program eligibility and to access the online application for the Vermont Temporary Broadband Subsidy program, visit Vermont Temporary Broadband Subsidy Program.

The Emergency Broadband Benefit (EBB) Program

The Emergency Broadband Benefit (EBB) program is a new FCC program to help households struggling to pay for internet service during the pandemic. This temporary benefit will help families with challenges such as working from home, distance learning, telehealth services, or simply connecting digitally with loved ones.The EBB will provide a discount of up to $50.00 per month towards broadband service for eligible households. The benefit is limited to one monthly service discount per household.

For more information, program eligibility and to access the online application for the Emergency Broadband Benefit program, visit