Company

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Waitsfield and Champlain Valley Telecom

Waitsfield and Champlain Valley Telecom is an independent, privately owned telephone company serving the Mad River and Central Champlain Valley regions of Vermont. Locally owned and operated, Waitsfield Telecom has been providing telephone service to the Mad River Valley since 1904.

In 1994, Waitsfield Telecom purchased the Champlain Valley service area and renamed it Champlain Valley Telecom. Being a locally owned, Vermont Company allows us to truly understand the needs of our customers and ensures that we will continue to meet your telecommunications needs in the future.

Our primary focus is you, our customer, and we are dedicated to providing you with state-of-the-art technology and superior service.

Waitsfield Cable

Waitsfield Cable has been providing cable television services to the Mad River Valley and Sugarbush areas of Vermont since 1982 and the Bolton Valley Resort area since 2007. We strive to provide the best in cable entertainment and local customer service.

Owned and operated by Waitsfield and Champlain Valley Telecom, we take pride in offering cable service with the same hometown touch and commitment to our customers and the communities we serve.

Waitsfield Cable provides service to; Waitsfield, Warren, Fayston, Moretown, parts of Duxbury, and now the Bolton Valley Resort area.

Green Mountain Access

Green Mountain Access and Waitsfield and Champlain Valley Telecom maintain a carrier class network and state-of-the-art network Operations Center located in the heart of the central Champlain Valley region of Vermont. The latest advances in Internet technology and equipment power our network. Our geographically diverse fiber optic routes to the Internet, Uninteruptible Power Supplies, backup generators, and climate-controlled environment allow us to provide the highest degree of up-time to our customers.

Internet Backbone Connections

  • Redundant geographically diverse, fiber-optic connections
  • Load balanced for optimal performance
  • Monitored 24×7

WCVT Mission

Your complete satisfaction is our ultimate goal and our primary focus is you, our customer. Waitsfield and Champlain Valley Telecom is dedicated to providing you with state-of-the-art technology and superior service.

WCVT Core Values

Teamwork – employees working together throughout the Company to seamlessly deliver solutions to our customers.

Customer Delight – consistently going the extra mile to provide exceptional service and solutions providing value to our customers.

Continuous Improvement – constantly enhancing the quality and reliability of our services and making improvements that increase efficiency and enhance the customer experience.

Trust and Integrity – building trust and integrity throughout the organization, our customers, partners, and the local communities we serve.

Mutual Respect – customers and employees are treated with courtesy and respect.

Sense of Urgency – technology and the competitive landscape is constantly changing and we must work diligently to deliver solutions to our customers in a timely manner.

Commitment – to our employees, customers and the communities we serve.