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When you become part of the Waitsfield and Champlain Valley Telecom family, you’re joining a one hundred year old organization that values its employees and recognizes the important contribution each one makes to our company’s success.

Our progressive benefits and compensation package reflects the appreciation we have for our employees and rewards them for their commitment and dedication to our company.

Managing a family-friendly atmosphere in a fast-paced industry can present challenges, but we keep a careful eye on workplace satisfaction and quality, as we do on product and customer service quality. We are looking for people who share our passion for excellence and are willing to grow with us in the future. We are an EOE (Equal Opportunity Employer).

Current Openings:

Telecommunications Lineman

Waitsfield and Champlain Valley Telecom, a Vermont based telecommunications solutions provider, located in central Vermont, is seeking a qualified Telecommunications Lineman to join our team in Waitsfield.  Responsibilities include a variety of duties related to the installation, operation, repair, and maintenance of telecommunications outside plant including fiber and copper cable and CATV.

Essential Duties and Responsibilities:

        • Place aerial/buried telephone cable (copper and fiber) and CATV (coax).
        • Connects wires and cables to terminals and attaches/detaches various kinds of hardware to wires, cables, buildings, or poles.
        • Performs aerial tasks such as new cable installs, pole transfers, strand building, cable hanging, lashing, etc.
        • Perform construction work such as digging holes, placing cable, air pipe and inner duct in various types of conduit systems and open excavations.
        • Climb utility poles and/or use aerial lift truck to place cables on poles per system design.
        • Ensures all installation work is done according to quality standards, always complying with proper safety standards/procedures and work practices according to WCVT or OSHA/VOSHA, whichever standard is higher.

Physical Demands/ Work Environment:

        • Lifting up to 80 lbs.
        • Requires frequent periods of lifting, carrying, pushing, pulling, or otherwise moving objects and occasional periods of walking, sitting, standing, and crouching.
        • Frequently exposed to varying environmental conditions due to outside working environment; must have ability to work in all temperatures, climates, and weather conditions.

Requirements:

        • Five or more years experience in telephony outside plant construction or related experience, which includes experience in the placement of telecommunications cable (copper and fiber) and CATV.
        • Valid CDL Class A.
        • High school diploma or equivalent.
        • Ability to setup and operate power tools, electronic testing equipment, and heavy equipment such as a bucket truck and backhoe.
        • Ability to climb poles and work at heights up to and exceeding 40 feet.
        • Ability to read and interpret construction prints, plans, and specifications.

Customer Service and Internet Support Associate

Waitsfield and Champlain Valley Telecom, a Vermont based telecommunications solutions provider located in central Vermont, is seeking a qualified individual to join our team. Responsibilities include providing high quality telephone, broadband, and technical support services to WCVT’s customers via telephone, internet, live-chat, mail, and office contacts. Also responsible for sales of appropriate products and services, as well as processing service requests. Qualified applicants must possess a minimum of one-year customer service and/or sales experience; however, demonstrated work experience within a call-center environment with established sales experience preferred. Additionally, general internet experience both from a technical and sales aspect with knowledge regarding e-mail, web hosting, broadband, and wireless connectivity services preferred. Knowledge of both hardware and software applications is desirable, including knowledge of a variety of mobile, wireless, and streaming devices and their corresponding operating systems. Applicant must have strong interpersonal communications skills necessary to maintain productive relationships with customers in resolving service and billing-related questions, as well as marketing new services, including the ability to enthusiastically work with co-workers and customers in a constructive and cooperative manner. Proficiency in Microsoft Office software applications preferred.

Telecommunications Cable Splicer

Waitsfield and Champlain Valley Telecom, a Vermont based telecommunications solutions provider, located in central Vermont, is seeking a qualified Telecommunications Cable Splicer to join our team in Waitsfield.  Responsibilities include a variety of duties related to the installation, operation, repair, and maintenance of telecommunications outside plant including fiber and copper cable.

Essential Duties and Responsibilities:

      • Splice and cutover aerial/buried telephone cable (copper and fiber);
      • Perform troubleshooting, maintenance repair and preventative maintenance on aerial, buried, and underground cables using various types of cable test gear;
      • Perform basic station installation and repair including service drops, station protection, inside wire and station equipment;
      • Connects wires and cables to terminals and attaches/detaches various kinds of hardware to wires, cables, buildings, or poles;
      • Perform construction work such as digging holes, placing cable, air pipe and inner duct in various types of conduit systems and open excavations;
      • Climb utility poles and/or use aerial lift truck to splice and cutover cable per system design;
      • Ensures all work is done according to quality standards, always complying with proper safety standards/procedures and work practices according to WCVT or OSHA/VOSHA, whichever standard is higher.

Physical Demands/ Work Environment:

      • Lifting up to 80 lbs.
      • Requires frequent periods of lifting, carrying, pushing, pulling, or otherwise moving objects and occasional periods of walking, sitting, standing, crouching, and climbing.
      • Frequently exposed to varying environmental conditions due to outside working environment; must have ability to work in all temperatures, climates, and weather conditions.

Requirements:

      • High school diploma or equivalent plus five or more years’ experience in telephony outside plant construction, including copper and fiber optic cable splicing, as well as station installation and repair, or equivalent related experience.
      • Thorough understanding of principles of basic electricity along with knowledge of cable fault locating.
      • Valid Vermont Driver’s License
      • Ability to setup and operate power tools, electronic testing equipment, and heavy equipment such as a bucket truck and backhoe.
      • Ability to climb poles and work aloft, at heights up to and exceeding 40 feet, from a ladder, aerial lift vehicle, or hooks.
      • Ability to work in manholes, cable vaults, and other confined spaces.
      • Ability to read and interpret construction prints, plans, and specifications.

How to Apply

Please submit letter of interest, resume, and application to the address below. No telephone calls please.

View and print employment application

Please submit resumes to:

Waitsfield and Champlain Valley Telecom
Attn: Human Resources
PO Box 9
3898 Main Street
Waitsfield, VT 05673-0009

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