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Save time and money with a business class Hosted IP phone system.

A reliable and efficient phone system is essential for your business to stay connected with your customers as well as effectively carry on internal communications. You don’t want to think about it too much; you just want it to work so you can focus on running your business.

With Hosted IP phone service from Waitsfield and Champlain Valley Telecom, you don’t have to purchase, set up, or maintain your own phone system; we take care of that for you. Instead, you get a powerful, business-class phone system with expanded capabilities that will grow with you.

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Key Benefits

Reduced Capital Investment
Unlike on-premise phone systems, there’s no huge upfront investment in expensive hardware.

Low, Predictable Costs
We maintain and enhance the service for you, so there are no surprise maintenance, upgrade or replacement costs.

Easy Self-Managements
Users have the ability to perform their own Moves, Adds, and Changes (MACs) via an intuitive web portal, eliminating the expense of service calls when you have employee moves or changes.

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Flexibility to Meet Your Growing Needs
The flexible infrastructure can grow as your business grows; there are no limits to adding additional phones, users, sites, and features.

A Secure and Reliable Solution
Our network will automatically handle calls and messages during power outages. In case of disaster, employees can forward calls to home or mobile phones.

Mobility Options for Remote or Home Workers
Employees can easily and seamlessly connect to your Hosted IP Phone Service over their home broadband connection and enjoy the same features they’d use at the office.

Flexible Options & Features

Hosted IP Phone Service is designed to meet the requirements of your business today as well as accommodate your future needs. Waitsfield Champlain Valley Telecom offers standard and premium service plus à la carte features and a full selection of Polycom phones.

À la carte features include Auto Attendant and Incoming Call Manager (Find Me / Follow Me) and can be added to either standard or premium service.

A variety of Polycom phones are available for lease or purchase from Waitsfield Champlain Valley Telecom. They leverage the capabilities of our managed SIP-based VoIP network to deliver breakthrough voice quality and advanced features. There’s a Polycom phone for every size business and every user station, from conference rooms to cubicles and front desks to executive offices.

Need Help?
Contact our customer service team to receive even more information about features available with our Hosted IP Phone Service. If you’re unsure about what some of these features are, or how they could improve your communication system let us know. We can help you decide which features you need, and make sure they fit your business needs.

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Available Features

  • Scheduled and Automated Attendant
  • Individual DID Phone Lines
  • Cordless, Office and Conference Devices
  • Sales Queue Capable
  • Hand-Off Between Devices
  • Video Capability
  • Single Outgoing Caller ID
  • Analog to SIP Trunking
  • Multi-Line Hunt Group
  • Digital Music On Hold
  • Call Recording
  • Call Pickup Groups


How does Voice over Internet Protocol (VoIP) technology work?
Voice over Internet Protocol (VoIP) is a technology for communicating using “Internet protocol” instead of traditional analog systems. VoIP converts the voice signal from your telephone into a digital signal that can travel over the Internet. If you are calling a regular telephone number, the signal is then converted back at the other end.

What will the transition be like from my current on-premise phone system to Hosted IP phone service?
It’s easy to switch to Hosted IP phone service. We’ll do everything possible to make it a smooth, seamless transition for your business. Since Hosted IP service can be delivered over your company’s existing broadband Internet connection, all you need are business phones and we lease those to you.

Does Hosted IP phone service make sense for a small business?
It absolutely does. With its flexibility and scalability, Hosted IP phone service can be a smart choice for a small “mom and pop” business all the way up to a large enterprise call center. What’s more, the professional features of Hosted IP phone service can help a small business appear larger and more professional to its customers.

Don’t think you’re quite ready for a change? But have questions or want a live demo?

Our team can answer any questions you might still have.

Simply fill out this form or call (802) 496-3391 if you or your business could benefit from a more streamlined phone system with customizable features.

Someone from Waitsfield and Champlain Valley Telecom will be in touch as soon as possible to talk about how you can improve your system.

Get Started Today

To learn more about how our Hosted IP Phone Service can improve your office experience, please fill out this form and we’ll be in touch soon.


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