Assistance Programs: Lifeline

Lifeline

Waitsfield and Champlain Valley Telecom is a participating provider in the Federal Communications Commission’s (FCC) Lifeline program, which provides eligible low-income consumers with a monthly discount on telephone or internet services of up to $15.70 per month.

All of our voice and broadband services are qualified for Lifeline. Please see our Telephone or Internet pages for information about the services we offer.

Eligibility:

Lifeline is available to eligible low-income consumers who meet the program’s income-based or program-based eligibility requirements. Customers may qualify for Lifeline if they participate in certain federal assistance programs, such as:

• Supplemental Nutrition Assistance Program (SNAP)
• Medicaid
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance (FPHA)
• Veterans Pension and Survivors Benefit programs

Rules & Limitations:

• Lifeline is limited to one discount per household, whether on wireline, wireless, or broadband service.
• The service is non-transferable. Lifeline benefits may not be transferred to another person.
• Proof of eligibility is required. Customers must provide documentation to demonstrate eligibility when applying for the Lifeline program.
• Lifeline recipients must re-certify their eligibility annually. Failure to do so will result in the termination of Lifeline benefits.

How to Apply:

To apply for Lifeline, visit the Lifeline National Verifier website at www.lifelinesupport.org or call the Universal Service Administrative Company (USAC) at 1-800-234-9473 for assistance.

For more information, visit the FCC Lifeline webpage at www.fcc.gov/lifeline.