GMA Video Network Alert – Morning Update

We are continuing to experience a service disruption affecting our GMA Video services due to multiple major fiber cuts. These cuts have impacted both our primary circuit to Atlanta and our redundant backup circuit to Sacramento. Importantly, this issue is entirely outside of our network infrastructure and is affecting only our video services.

This is a long-duration outage, and we fully understand how frustrating this is. We want to assure you that no one wants this resolved more than we do. Unfortunately, we have not been provided with any estimated time of restoration at this point.

Our provider, Lumen, has multiple crews actively working to isolate and repair the damaged fiber. While we wish we had more detailed updates to share, we remain in close contact with them and are pushing for resolution as quickly as possible.

We sincerely apologize for the inconvenience and deeply appreciate your continued patience and understanding as we work through this challenging situation.