Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $7.25 toward their bill. You can only use Lifeline for either phone or internet, but not both. Only one Lifeline Program discount is available per household on either a wireless or wireline qualifying service. Under the Lifeline Program, a household is defined as any individual or group of individuals who live together at the same address and share income and expenses. The Lifeline Program benefit is non-transferable.
Eligibility and Application
To receive the Lifeline Program discount, residential customers must establish the eligibility of their household.
- Apply online to the Lifeline Program through the National Verifier.
- Or, apply on a uniform paper application directly regardless of which provider you get phone or internet service from.
Visit Universal Service Administrative Co. at www.lifelinesupport.org or call 1-800-234-9473 for more information about the Lifeline Program.
For information regarding program adjustments in response to COVID-19, click here.