Important Information Regarding Email Conversion

April 28th, 2015

Recently, Google announced that they are discontinuing the Partner Edition of their Google Apps platform. As a result, Green Mountain Access must move all customer email accounts to a new platform. After extensive research, we have selected Zimbra, a popular email solution trusted by 500 million people. This transition will take place on May 26, 2015.

For the latest information on how this transition will impact you, as well as steps that you may take before and after the change, tutorials on Zimbra and more, click here.

We know how important your email is to you and we are committed to making this transition as seamless as possible. We look forward to keeping you connected with the best tools to manage your communications needs.

Green Mountain Access Tech Support

Congratulations to our 2015 March Mania Contest Winners!

April 7th, 2015

In the end it was Duke beating Wisconsin … at the end of our 2015 WCVT March Mania contest it was:

1st – Chris Klyza – $200 Inn at Baldwin Creek & Mary’s Restaurant​ (Bristol)
2nd – Lane Morrison- $100 Sonoma Station​ (Richmond)
3rd – Katryna Snow – $75 Horsford Gardens and Nursery (Charlotte)​
4th – Curran Robinson – $50 Vermont Cookie Love​ (Ferrisburgh)
5th – Gerry Nooney – $30 Bristol Bakery & Cafe (Bristol/Hinesburg​)

Congratulations winners and thanks to all our amazing local businesses for the great prizes! Hope everyone had fun playing our March Mania contest. Until next year folks … and we’re onto baseball. Go Sox!

Community Easter Egg Hunt a Hopping Success!

March 30th, 2015

Fun was had by all at our annual community Easter Egg Hunt on Saturday, March 28th!  Over 200 Valley residents attended the hunt on a beautiful wintery/spring day. Children of all ages enjoyed hunting for Easter Eggs, getting their picture taken with the Easter Bunny and filling their basket with goodies.   Special thanks to WCVT employees who volunteered for the event.

Egg Hunt

Scam Email Alert

January 5th, 2015

Some users have reported receiving a phishing email. Green Mountain Access does not send email asking for users to send login/password info via email. If you receive one of these, please delete the scam email and do not reply.

Special Notice Regarding Waitsfield Cable Rates

January 2nd, 2015

Due to the continued annual escalation in programming fees, including increases to continue to carry our loca, regional and premium channels, the following rates will be effective with your February bill.

Monthly Service Charges (effective February 1, 2015)*

Basic Service                          $27.95
Standard Service                    $69.95
Preferred Service                    $90.25

Premium Movie Packages (effective March 1, 2015)

HBO                                         $19.95
Cinemax                                  $15.95
Showtime/Movie Channel       $15.95
Starz/Encore                           $15.95

*A set-top box is required for each television.  Applicable VT sales tax and public, educational and government surcharges apply.

For more information on what continues to drive cable TV rate increases, please read this announcement.  As always, if you have any questions, please contact our Customer Service Department at 496-5800.

Learn What’s Really Driving Cable TV Rate Increases

December 29th, 2014

Every three years, cable television providers throughout the country are required by law to negotiate with local broadcasters (ABC, CBS, FOX, and NBC) for the rights to retransmit broadcast television signals to their cable customers. For the past several months, Waitsfield Cable has been in negotiations with these broadcasters for retransmission consent fees.  Even though these over the air signals are broadcast free to the general public, cable television providers must pay what we view as excessive per subscriber monthly fees for the right to carry these networks.

A combination of factors has led to this unfortunate situation.  Most notably, outdated and overly prescriptive federal retransmission consent and network non-duplication laws and regulations have granted the broadcasters both a monopoly in their markets and the right to demand payment for their signals. The two rules combined have given broadcasters extraordinary market power in their retransmission consent negotiations with cable operators, allowing them to make what can be viewed as “take-it-or-leave-it” deals.

In this process, it is not unusual for the broadcasters to discriminate against small cable operators. Independent providers, like Waitsfield Cable, are often charged higher per-subscriber fees than their local competitors, which include large operators and satellite TV providers with national reach. The broadcasters take advantage of our need to carry these local stations to our subscribers and their effective monopoly in the television market by demanding as much as they can.

In addition to the “take-it-or-leave–it” philosophy, the broadcasters do not allow the operators to disclose the retransmission fees that are being forced upon small companies such as Waitsfield Cable.  In Vermont, small cable operators lobbied for the passage of Act 190 which provides that broadcasters disclose fees to the Attorney General’s Office but the fees do not get reported to the Attorney General until after January 1, 2015.  At this point, unless we want to lose the programming from the broadcasters, the contracts will be signed and the excessive rate increases will be locked in.

We know you want a good value. When networks demand huge fee increases, we work to get the best offerings at the best price possible so we can keep your bill as low as possible. Waitsfield Cable strives to do our best to negotiate fair fees so we can bring you the most affordable television service possible. However, we are facing big challenges.

  • Consolidation among the major networks means they have even more negotiating power.
  • These media conglomerates are demanding double or triple fee increases, and in some cases even more. The vast majority of your monthly cable bill pays for this programming.
  • We will be faced with two options — pay the exorbitant fees or lose the network(s) on our channel lineup through a “blackout.”

As a result, Waitsfield Cable will be forced to raise the rates of our TV packages to cover the expected fee increases from the networks.  We will update you as this process continues and work diligently on your behalf to keep costs down.  For more information on cable television programming challenges, visit   We urge you to reach out to your local Congressional delegation to voice your concern on this matter.

Senator Patrick Leahy
Montpelier Office
87 State Street, Room 338
Montpelier, VT 05602
(802) 229-0569

 Senator Bernard Sanders
1 Church Street, Suite 300
Burlington, VT 05401
(802) 862-0697

Representative Peter Welch
128 Lakeside Avenue, Suite 235
Burlington, VT 05401
(802) 652-2450

Watch Our New Video – Connecting Family, Friends & Neighbors

November 24th, 2014

It’s been ten years since we’ve produced a long form video so this year we partnered with Mt. Mansfield Media to tell the “WCVT story.”  Our goal was simple: Capture what makes us unique and get at the essence of what makes us different from the large conglomerates.  Thank you for being a part of our Vermont story.

It’s a marvel that meandering through these rural villages and farms is a fiber optic digital communications network as powerful as any in the world.  And in these small Vermont towns people seeking quality of life are connecting to the network to offer exceptional Vermont products and services both nationally and worldwide.

The story of how local businesses have found success on the back roads of Vermont goes back more than one hundred years.  Its the the story of the birth of the telephone and one tenacious Vermont family.