Special Notice Regarding Waitsfield Cable Rates

January 29th, 2016

Due to the continued annual escalation in programming fees, including increases to continue to carry our local, regional and premium channels, the following rates will be effective March 1, 2016.  Please do not hesitate to contact our Customer Service Department at 496-5800 with any questions.

 Monthly Service Charges (effective March 1, 2016)*

Basic Service                           $28.25

Standard Service                     $74.50

Preferred Service                    $97.00

*A set-top box is required for each television.  Applicable VT sales tax and public, educational and government surcharges apply.

For more information on what continues to drive cable TV rate increases, please read this announcement.  As always, if you have any questions, please contact our Customer Service Department at 496-5800.

And The Winners of 2016 WCVT Pickit Bowl Challenge Are…….

January 12th, 2016

And the winners of our 2016 WCVT Pickit Bowl Challenge are… (drum roll)…Alabama and………..

1st Place – Cameron Faling (iPad Mini 2)
2nd Place – Ed Murray ($75.00 to Bobcat Cafe and Brewery in Bristol)
3rd Place – Rich Sicotte ($50 to Richmond Market and Beverage)
4th Place – Daniel Martin ($30 to Hinesburgh Public House)
5th Place – Charles Barasch ($25 to Old Brick Store in Charlotte)

Congratulations winners – we will be contacting you directly with more information. And to everyone else, thanks for playing. March Madness next!

Universal Sports Network Ceases Operations – No Longer Available on Waitsfield Cable Line Up

November 16th, 2015

Universal Sports Network (Waitsfield Cable channels 37 and 237) ceased operations on November 16, 2015 after nearly a decade.  Waitsfield Cable subscribers can continue to enjoy much of the sports programming on NBC Sports Network (channels 22 and 222 in HD), Universal HD (channel 354) and NBC Sports Live Extra.  This includes skiing, skating, cycling, and other Olympic sports coverage.  Please visit for a complete schedule and coverage specifics.

For more information, please contact our Customer Service Department at 496-5800.

Children’s Halloween Party a Spooktacular Success!

November 2nd, 2015

Thanks to everyone that came to our annual children’s Halloween Party in Bristol! We had an amazing turnout (over 300 people), great pizza from the Jerusalem Store, and entertainment by Face Mania and Dux the Balloon Man. A special thanks to the Bristol Recreation Department for the use of Holley Hall and all the WCVT employees that volunteered for the event.

Happy Halloween everyone!



WCVT Hosts Red Cross Blood Drive

September 16th, 2015

Waitsfield and Champlain Valley Telecom recently sponsored its annual fall Red Cross blood drive on Tuesday, September 15th at their main business office in Waitsfield, Vermont. According to Eric Haskin, V.P. Network for WCVT and event organizer, “The blood drive was a huge success with a total of 51 pints of blood being was collected. I would like to personally thank everyone who donated blood, or volunteered to help make the event a success.”

Waitsfield and Champlain Valley Telecom Announces Scholarship Recipients

June 16th, 2015

Waitsfield and Champlain Valley Telecom is pleased to announce the recipients of the 2015 Eunice B. Farr Incentive Award scholarships.  “It is a pleasure to award these scholarships on an annual basis.  We wish these motivated students the best of luck in their future endeavors,” said Gregg Haskin, President and CEO of Waitsfield and Champlain Valley Telecom. This year’s recipients were as follows:

Champlain Valley Union High School – Bronwen Hopwood, Hinesburg

Harwood Union High School – Charlotte Caffry Randall, Waitsfield

Mount Abraham Union High School – Nicholas Myers, New Haven

Mount Mansfield Union High School – Kelsey Carrier, Jericho

Middlebury Union High School – Justin Stone, Middlebury

Vergennes High School – Stephanie Praamsma, Vergennes

Each year, Waitsfield and Champlain Valley Telecom grants six scholarships, one to each of the public high schools that students from our service area attend.  These scholarships are donated in memory of the late Eunice B. Farr, former owner and operator of the Waitsfield-Fayston Telephone Company and grandmother of Gregg Haskin.  The criteria of the scholarship is as follows, “The award should be presented to a graduating senior that plans subsequent education, be it college or trade school.  The faculty should select an individual that has shown a steady improvement in his or her academics, but is not necessarily at the top of the class.  The award is designed to benefit a hard working graduate that his or her instructors have found to demonstrate a sincere effort to improve grades/results and plans continuing education.”

Tips For Managing Your Spam (GreyMail)

May 29th, 2015

Now that Green Mountain Access has migrated your email account to our new Zimbra email platform, you will notice some changes in how your spam is managed. Your spam is now being managed outside of your email box by GreyMail. GreyMail puts you in control of managing your spam and allows you to customize your settings to fit your personal preferences. Here are some frequently asked questions and tips for managing your settings.

How do I check my spam for my email account?
You will receive a Daily Digest email once a day with a summary of your spam and a link to access it. You can also login to your account at any time to check your spam or manage your spam settings (see next question).

How do I manually check my spam or manage my spam settings?
There are several ways to access your settings.
– Go to
– From the Daily Digest email that you receive, simply click on the My Account link.
– From the webmail login page, click on the GO TO SPAM button.

How long does my spam remain in GreyMail?
Everything older than 35 days is automatically deleted.

How can I change the frequency that I receive the Daily Digest email?
The digest delivery frequency can be set to daily, weekly, monthly, or never. By default, the Daily Digest is sent out daily. Once you are logged into the GreyMail interface, simply click the Settings tab and choose your preferred notification option.

How do I release an email that is quarantined, but is not spam?
From the daily digest you can highlight the message and simply click the View button. Or, once you have clicked View, you will see options displayed at the bottom. Click the Messages tab, highlight the message you want, then click Release and it will be forwarded to your inbox.

How can I block certain emails from coming to my inbox?
From the Daily Digest email, click My Account, then click on the Policies tab, scroll down to where it says Enemies, type the email address in the field and then click the plus (+) sign. To remove the email address, click on the email address and then hit the red x.

How can I make sure I always receive emails from a specific sender?
From the Daily Digest email, click on My Account, click on the Policies tab, scroll down to where it says Friends, type the email address in the field and then click the plus (+) sign. To remove the email address, click on the address and then hit the red x.

How does GreyMail identify potential spam?
Indentifying spam is a fluid process and no system is perfect as spammers are constantly refining their techniques to get around spam filters. GreyMail identifies spam based on a combination of techniques used to identify suspected email messages including, virus detection, blacklists, message rate throttling, reputation scores, graphic image analysis, pattern rules, string based text rules, and other techniques.

Have Questions?

Please don’t hesitate to contact us with any questions you may have on the new email platform.

Green Mountain Access Tech Support
Phone: 888.321.0815

Recording of Zimbra Webinar Now Available

May 28th, 2015

Can’t make it to one of our Zimbra webinars, no problem.  Click here  to view recording of today’s webinar where WCVT employees Kris and Kurt give an overview on the Zimbra email platform including Address Book, File Sharing, Calendar, and our new Graymail Spam filtering.

Want to learn more about Zimbra?

  • Register for one of our free online webinars. To register, click here.
  • Visit online help center for videos on how to manage your inbox, calendar overview and more.

As always, our Tech Support team is here to help!