July 2nd, 2015
A reliable and efficient phone system is essential for your business to stay connected to your customers. With Hosted IP Phone Service, you don’t have to purchase, set up, or maintain your own phone system; we take care of that for you. Instead, you get a powerful, business-class phone system with expanded capabilities and mobile options that will grow with your business.
Join us for a one hour webinar on Thursday, July 16 from 11:00 a.m. to noon to learn how Hosted IP Phone Service can make your business more efficient. Click here to register for our webinar.
If you have any questions, don’t hesitate to call Kris Merchant at 888-866-8554 or email him at email@example.com.
We hope you can join us!
June 30th, 2015
The Waitsfield and Champlain Valley Telecom/Waitsfield Cable business offices will be closed on Friday, July 3rd in observance of Independence Day.
Should you have a repair or Internet issue, please call 1.800.496.3391.
June 16th, 2015
Waitsfield and Champlain Valley Telecom is pleased to announce the recipients of the 2015 Eunice B. Farr Incentive Award scholarships. “It is a pleasure to award these scholarships on an annual basis. We wish these motivated students the best of luck in their future endeavors,” said Gregg Haskin, President and CEO of Waitsfield and Champlain Valley Telecom. This year’s recipients were as follows:
Champlain Valley Union High School – Bronwen Hopwood, Hinesburg
Harwood Union High School – Charlotte Caffry Randall, Waitsfield
Mount Abraham Union High School – Nicholas Myers, New Haven
Mount Mansfield Union High School – Kelsey Carrier, Jericho
Middlebury Union High School – Justin Stone, Middlebury
Vergennes High School – Stephanie Praamsma, Vergennes
Each year, Waitsfield and Champlain Valley Telecom grants six scholarships, one to each of the public high schools that students from our service area attend. These scholarships are donated in memory of the late Eunice B. Farr, former owner and operator of the Waitsfield-Fayston Telephone Company and grandmother of Gregg Haskin. The criteria of the scholarship is as follows, “The award should be presented to a graduating senior that plans subsequent education, be it college or trade school. The faculty should select an individual that has shown a steady improvement in his or her academics, but is not necessarily at the top of the class. The award is designed to benefit a hard working graduate that his or her instructors have found to demonstrate a sincere effort to improve grades/results and plans continuing education.”
May 29th, 2015
Now that Green Mountain Access has migrated your email account to our new Zimbra email platform, you will notice some changes in how your spam is managed. Your spam is now being managed outside of your email box by GreyMail. GreyMail puts you in control of managing your spam and allows you to customize your settings to fit your personal preferences. Here are some frequently asked questions and tips for managing your settings.
How do I check my spam for my email account?
You will receive a Daily Digest email once a day with a summary of your spam and a link to access it. You can also login to your account at any time to check your spam or manage your spam settings (see next question).
How do I manually check my spam or manage my spam settings?
There are several ways to access your settings.
– Go to https://greymail.redcondor.net/console
– From the Daily Digest email that you receive, simply click on the My Account link.
– From the webmail login page, click on the GO TO SPAM button.
How long does my spam remain in GreyMail?
Everything older than 35 days is automatically deleted.
How can I change the frequency that I receive the Daily Digest email?
The digest delivery frequency can be set to daily, weekly, monthly, or never. By default, the Daily Digest is sent out daily. Once you are logged into the GreyMail interface, simply click the Settings tab and choose your preferred notification option.
How do I release an email that is quarantined, but is not spam?
From the daily digest you can highlight the message and simply click the View button. Or, once you have clicked View, you will see options displayed at the bottom. Click the Messages tab, highlight the message you want, then click Release and it will be forwarded to your inbox.
How can I block certain emails from coming to my inbox?
From the Daily Digest email, click My Account, then click on the Policies tab, scroll down to where it says Enemies, type the email address in the field and then click the plus (+) sign. To remove the email address, click on the email address and then hit the red x.
How can I make sure I always receive emails from a specific sender?
From the Daily Digest email, click on My Account, click on the Policies tab, scroll down to where it says Friends, type the email address in the field and then click the plus (+) sign. To remove the email address, click on the address and then hit the red x.
How does GreyMail identify potential spam?
Indentifying spam is a fluid process and no system is perfect as spammers are constantly refining their techniques to get around spam filters. GreyMail identifies spam based on a combination of techniques used to identify suspected email messages including, virus detection, blacklists, message rate throttling, reputation scores, graphic image analysis, pattern rules, string based text rules, and other techniques.
Please don’t hesitate to contact us with any questions you may have on the new email platform.
Green Mountain Access Tech Support
May 28th, 2015
Can’t make it to one of our Zimbra webinars, no problem. Click here to view recording of today’s webinar where WCVT employees Kris and Kurt give an overview on the Zimbra email platform including Address Book, File Sharing, Calendar, and our new Graymail Spam filtering.
Want to learn more about Zimbra?
- Register for one of our free online webinars. To register, click here.
- Visit online help center for videos on how to manage your inbox, calendar overview and more.
As always, our Tech Support team is here to help!
May 26th, 2015
The latest issue of our Business Connections Magazine is hot off the press and out for mail delivery. This issue spotlights Palmer Insurance Agency in Hinesburg where excellence is the policy. Read the most recent issue of our Business Connections Magazine and let us know what you think.
As always, feedback welcomed!
May 3rd, 2015
Eleanor G. Haskin
(October 14, 1931 – May 3, 2015) Eleanor G. Haskin – 83, passed away in the comfort of her home on Sunday morning, May 3, 2015. Born in Burlington on October 14, 1931, she was the daughter of the late Alton and Eunice F. (Buzzell) Farr. Eleanor was a 1950 graduate of Waitsfield High School and continued her education at the University of Rochester (NY) Eastman School of Music, graduating in 1957.When her father died in 1940, her mother Eunice became the sole owner of the Waitsfield-Fayston Telephone Co. As a child she helped repair phone lines, while in high school worked in the business office sorting and billing, as well as splitting the Sunday operator shift with her mother so the other operators could have the day off. Eleanor learned the industry and business from its infancy.Eleanor G. Haskin – 83, passed away in the comfort of her home on Sunday morning, May 3, 2015. Born in Burlington on October 14, 1931, she was the daughter of the late Alton and Eunice F. (Buzzell) Farr. Eleanor was a 1950 graduate of Waitsfield High School and continued her education at the University of Rochester (NY) Eastman School of Music, graduating in 1957.
On March 23, 1952, she married Dana L. Haskin in Waitsfield. Eleanor followed her husband’s military career that took them far from the Mad River Valley. With her mother’s health declining, Eleanor and Dana realized that the business was at a critical juncture and made the decision that keeping the business in the family and coming back to the Valley was the only choice. The move ushered in a new era of progress and leadership at the phone company. Eleanor became active in state, regional and national organizations in the independent phone industry, becoming the first woman president of the Telephone Assoc. of New England (TANE) and was the first woman inducted into the TANE Hall of Fame. In addition her voice was being heard on the national level through the Organization for the Preservation and Advancement of Small Telephone Companies. In 1980 she was elected its President, the first woman to lead a national telephone industry association. Today Waitsfield and Champlain Valley Telecom is a progressive and innovative company offering a variety of telecommunication options that is a true testimony to Eleanor’s vision and business acumen.
In recent years Eleanor was able to retire and enjoy her home in East Warren while her sons continue to run the business. She was a loving wife, mother, grandmother and great-grandmother.
Eleanor is loved and mourned by her husband, Dana L. Haskin of Warren; their sons, Eric S. Haskin and his wife Anna of Waitsfield, Gregg L. Haskin and his wife Roberta of Berlin, and Scott C. Haskin of Hinesburg, grandchildren, and great grandchildren. She also leaves her sister-in-law Ann Haskin Ways of Glendale, CA and brother-in-law Father Jay Haskin of Stowe.
She was pre-deceased by her loving daughter, Susan Haskin Simms on July 14, 2003 as well as Eleanor’s infant brother, Alton Farr, Jr.
Funeral services will be held at the Waitsfield United Church of Christ on May 14, 2015 at 2:00 PM. Private burial services will take place in the Waitsfield Village Cemetery. A reception will follow services at Waitsfield Telecom in Waitsfield. The family requests that flowers be omitted; rather memorial gifts would be appreciated to Mad River Valley Ambulance Service, PO Box 305, Waitsfield, VT 05673 or to Relay for Life of Central Vermont, c/o Tammy Field, PO Box 9, Waitsfield, VT 05673. Assisting the family is the Perkins-Parker Funeral Home and Cremation Service in Waterbury. To send online condolences please visit www.perkinsparker.com.
April 7th, 2015
In the end it was Duke beating Wisconsin … at the end of our 2015 WCVT March Mania contest it was:
1st – Chris Klyza – $200 Inn at Baldwin Creek & Mary’s Restaurant (Bristol)
2nd – Lane Morrison- $100 Sonoma Station (Richmond)
3rd – Katryna Snow – $75 Horsford Gardens and Nursery (Charlotte)
4th – Curran Robinson – $50 Vermont Cookie Love (Ferrisburgh)
5th – Gerry Nooney – $30 Bristol Bakery & Cafe (Bristol/Hinesburg)
Congratulations winners and thanks to all our amazing local businesses for the great prizes! Hope everyone had fun playing our March Mania contest. Until next year folks … and we’re onto baseball. Go Sox!
March 30th, 2015
Fun was had by all at our annual community Easter Egg Hunt on Saturday, March 28th! Over 200 Valley residents attended the hunt on a beautiful wintery/spring day. Children of all ages enjoyed hunting for Easter Eggs, getting their picture taken with the Easter Bunny and filling their basket with goodies. Special thanks to WCVT employees who volunteered for the event.
December 29th, 2014
Every three years, cable television providers throughout the country are required by law to negotiate with local broadcasters (ABC, CBS, FOX, and NBC) for the rights to retransmit broadcast television signals to their cable customers. For the past several months, Waitsfield Cable has been in negotiations with these broadcasters for retransmission consent fees. Even though these over the air signals are broadcast free to the general public, cable television providers must pay what we view as excessive per subscriber monthly fees for the right to carry these networks.
A combination of factors has led to this unfortunate situation. Most notably, outdated and overly prescriptive federal retransmission consent and network non-duplication laws and regulations have granted the broadcasters both a monopoly in their markets and the right to demand payment for their signals. The two rules combined have given broadcasters extraordinary market power in their retransmission consent negotiations with cable operators, allowing them to make what can be viewed as “take-it-or-leave-it” deals.
In this process, it is not unusual for the broadcasters to discriminate against small cable operators. Independent providers, like Waitsfield Cable, are often charged higher per-subscriber fees than their local competitors, which include large operators and satellite TV providers with national reach. The broadcasters take advantage of our need to carry these local stations to our subscribers and their effective monopoly in the television market by demanding as much as they can.
In addition to the “take-it-or-leave–it” philosophy, the broadcasters do not allow the operators to disclose the retransmission fees that are being forced upon small companies such as Waitsfield Cable. In Vermont, small cable operators lobbied for the passage of Act 190 which provides that broadcasters disclose fees to the Attorney General’s Office but the fees do not get reported to the Attorney General until after January 1, 2015. At this point, unless we want to lose the programming from the broadcasters, the contracts will be signed and the excessive rate increases will be locked in.
We know you want a good value. When networks demand huge fee increases, we work to get the best offerings at the best price possible so we can keep your bill as low as possible. Waitsfield Cable strives to do our best to negotiate fair fees so we can bring you the most affordable television service possible. However, we are facing big challenges.
- Consolidation among the major networks means they have even more negotiating power.
- These media conglomerates are demanding double or triple fee increases, and in some cases even more. The vast majority of your monthly cable bill pays for this programming.
- We will be faced with two options — pay the exorbitant fees or lose the network(s) on our channel lineup through a “blackout.”
As a result, Waitsfield Cable will be forced to raise the rates of our TV packages to cover the expected fee increases from the networks. We will update you as this process continues and work diligently on your behalf to keep costs down. For more information on cable television programming challenges, visit http://tvonmyside.com. We urge you to reach out to your local Congressional delegation to voice your concern on this matter.
Senator Patrick Leahy
87 State Street, Room 338
Montpelier, VT 05602
Senator Bernard Sanders
1 Church Street, Suite 300
Burlington, VT 05401
Representative Peter Welch
128 Lakeside Avenue, Suite 235
Burlington, VT 05401