News

WCVT Hosts Red Cross Blood Drive

September 23rd, 2016

Waitsfield and Champlain Valley Telecom recently sponsored its annual fall Red Cross blood drive on Thursday, September 22nd at their main business office in Waitsfield, Vermont. According to Eric Haskin, V.P. Network for WCVT and event organizer, “The blood drive was a huge success with a total of 43 pints of blood being was collected. I would like to personally thank everyone who donated blood, or volunteered to help make the event a success.”

 

Service Interruptions Due to Seasonal Sun Interference

September 20th, 2016

Please be advised, beginning in early late September and continuing through the middle of October, disturbances to signal reception may occur when the sun passes directly behind a satellite. The intense energy of the sun overpowers the signal from the satellite. You may experience anything from slight signal degradation to complete signal loss. This usually lasts less than a few minutes, and occurs in the afternoon. Exact dates and times of these outages depend on your geographical location and satellite viewed. This is a natural phenomenon that affects both satellite and cable company reception. For more information, please contact our Customer Service Department at 496-5800.

Waitsfield and Champlain Valley Telecom Announces Scholarship Recipients

June 13th, 2016

Waitsfield and Champlain Valley Telecom is pleased to announce the recipients of the 2016 Eunice B. Farr Incentive Award scholarships.  “It is a pleasure to award these scholarships on an annual basis.  We wish these motivated students the best of luck in their future endeavors,” said Gregg Haskin, President and CEO of Waitsfield and Champlain Valley Telecom. This year’s recipients were as follows:

Champlain Valley Union High School – Cooper Bolduc – Shelburne

Harwood Union High School – Madison D’Amico – Waterbury

Mount Abraham Union High School – Kylie Brown – Bristol

Mount Mansfield Union High School – Sierra Gempka – Jericho

Middlebury Union High School – Kylie Scheck – E. Middlebury

Vergennes High School – Nikkilette Salley – Ferrisburgh

Each year, Waitsfield and Champlain Valley Telecom grants six scholarships, one to each of the public high schools that students from our service area attend.  These scholarships are donated in memory of the late Eunice B. Farr, former owner and operator of the Waitsfield-Fayston Telephone Company and grandmother of Gregg Haskin.  The criteria of the scholarship is as follows, “The award should be presented to a graduating senior that plans subsequent education, be it college or trade school.  The faculty should select an individual that has shown a steady improvement in his or her academics, but is not necessarily at the top of the class.  The award is designed to benefit a hard working graduate that his or her instructors have found to demonstrate a sincere effort to improve grades/results and plans continuing education.”

Technical Support Email Scam Alert

May 29th, 2016

 

Some of our customers have received a scam phishing email claiming to be from Technical Support. This email is a scam, please delete it if you receive it. If you have any questions, please give us a call. Here is the body of the email that some of our customers have received.

Waitsfield and Champlain Valley Telecom, Green Mountain.

We are having some technical Problem on Our Incoming Server And Outgoing Server To All Our Customer’s Web-mail User Which Requires Urgent Service Support; We Are Setting New Standards For Efficient And Effective Services To All Our Customers, To Complete This Process And Secure Your Mailbox Account, Please Login Your E-Mail Account For Service & Maintenance.
Click Here to Login Your E-mail Account for Service & Maintenance OR Copy this Link to your browser:

We apologise for any inconvenience caused due to this Maintenance

 

Maintenance Support Team.

Change in Waitsfield Cable Channel Lineup

May 20th, 2016

Effective May 31, 2016, we have been notified from in Demand that the following Pay-Per-View channels will no longer be available:

  • 502 (in Demand 4)
  • 503 (in Demand 5)

Please contact our Customer Service Department at 496-5800 with any questions.C

Congratulations to our 2016 March Mania Contest Winners!

April 5th, 2016

In the end it was Villanova beating North Carolina … at the end of our 2016 WCVT March Mania contest it was:

1st – Judith Chapman – $200 Basin Harbor Club (Ferrisburgh)
2nd – Bob Dimke – $100 Rocky Dale Gardens (Bristol)
3rd – Kathleen Kavanaugh – $75 Horsford Gardens and Nursery (Charlotte)​
4th – Phil Conlon – $50 Automotion​ (Hinesburg)
5th – Chris Vannozzi  – $30 Mad Taco (Waitsfield)

Congratulations winners and thanks to all our amazing local businesses for the great prizes! Hope everyone had fun playing our March Mania contest. Until next year folks … and we’re onto baseball. Go Sox!

Tips For Managing Your Spam (GreyMail)

May 29th, 2015

Now that Green Mountain Access has migrated your email account to our new Zimbra email platform, you will notice some changes in how your spam is managed. Your spam is now being managed outside of your email box by GreyMail. GreyMail puts you in control of managing your spam and allows you to customize your settings to fit your personal preferences. Here are some frequently asked questions and tips for managing your settings.

How do I check my spam for my email account?
You will receive a Daily Digest email once a day with a summary of your spam and a link to access it. You can also login to your account at any time to check your spam or manage your spam settings (see next question).

How do I manually check my spam or manage my spam settings?
There are several ways to access your settings.
– Go to https://greymail.redcondor.net/console
– From the Daily Digest email that you receive, simply click on the My Account link.
– From the webmail login page, click on the GO TO SPAM button.

How long does my spam remain in GreyMail?
Everything older than 35 days is automatically deleted.

How can I change the frequency that I receive the Daily Digest email?
The digest delivery frequency can be set to daily, weekly, monthly, or never. By default, the Daily Digest is sent out daily. Once you are logged into the GreyMail interface, simply click the Settings tab and choose your preferred notification option.

How do I release an email that is quarantined, but is not spam?
From the daily digest you can highlight the message and simply click the View button. Or, once you have clicked View, you will see options displayed at the bottom. Click the Messages tab, highlight the message you want, then click Release and it will be forwarded to your inbox.

How can I block certain emails from coming to my inbox?
From the Daily Digest email, click My Account, then click on the Policies tab, scroll down to where it says Enemies, type the email address in the field and then click the plus (+) sign. To remove the email address, click on the email address and then hit the red x.

How can I make sure I always receive emails from a specific sender?
From the Daily Digest email, click on My Account, click on the Policies tab, scroll down to where it says Friends, type the email address in the field and then click the plus (+) sign. To remove the email address, click on the address and then hit the red x.

How does GreyMail identify potential spam?
Indentifying spam is a fluid process and no system is perfect as spammers are constantly refining their techniques to get around spam filters. GreyMail identifies spam based on a combination of techniques used to identify suspected email messages including, virus detection, blacklists, message rate throttling, reputation scores, graphic image analysis, pattern rules, string based text rules, and other techniques.

Have Questions?

Please don’t hesitate to contact us with any questions you may have on the new email platform.

Green Mountain Access Tech Support
Email: support@gmavt.net
Phone: 888.321.0815
Website: www.wcvt.com/zimbra