November 23rd, 2015
The Waitsfield and Champlain Valley Telecom/Waitsfield Cable business offices will be closed on Thursday and Friday, November 26 – 27th, in observance of the Thanksgiving holiday.
Should you have a repair or Internet issue, please call 1.800.496.3391.
November 16th, 2015
Universal Sports Network (Waitsfield Cable channels 37 and 237) ceased operations on November 16, 2015 after nearly a decade. Waitsfield Cable subscribers can continue to enjoy much of the sports programming on NBC Sports Network (channels 22 and 222 in HD), Universal HD (channel 354) and NBC Sports Live Extra. This includes skiing, skating, cycling, and other Olympic sports coverage. Please visit www.nbcsports.com/olympic-sports for a complete schedule and coverage specifics.
For more information, please contact our Customer Service Department at 496-5800.
November 2nd, 2015
Thanks to everyone that came to our annual children’s Halloween Party in Bristol! We had an amazing turnout (over 300 people), great pizza from the Jerusalem Store, and entertainment by Face Mania and Dux the Balloon Man. A special thanks to the Bristol Recreation Department for the use of Holley Hall and all the WCVT employees that volunteered for the event.
Happy Halloween everyone!
October 5th, 2015
In preparation for our 2016 Champlain Valley Community Directory, please take a moment to verify your current listing(s). To make a change in your directory listing, please call our Customer Service Department at 496-3391. For yellow page advertising (business accounts), contact Alan Jones at 496-8328 or firstname.lastname@example.org.
September 16th, 2015
Waitsfield and Champlain Valley Telecom recently sponsored its annual fall Red Cross blood drive on Tuesday, September 15th at their main business office in Waitsfield, Vermont. According to Eric Haskin, V.P. Network for WCVT and event organizer, “The blood drive was a huge success with a total of 51 pints of blood being was collected. I would like to personally thank everyone who donated blood, or volunteered to help make the event a success.”
August 4th, 2015
The Weather Channel is now available in high-definition on the Waitsfield Cable Channel Lineup. This brings our total number of high-definition channels on our network to 68 and we look forward to adding more in the future.
- The Weather Channel (channel 38 and 238 in HD) – Standard Package
High-Definition programming is available to Waitsfield Cable customers who subscribe to a high-definition set-top box and have a HD capable television. To view our channel lineup, click here.
June 16th, 2015
Waitsfield and Champlain Valley Telecom is pleased to announce the recipients of the 2015 Eunice B. Farr Incentive Award scholarships. “It is a pleasure to award these scholarships on an annual basis. We wish these motivated students the best of luck in their future endeavors,” said Gregg Haskin, President and CEO of Waitsfield and Champlain Valley Telecom. This year’s recipients were as follows:
Champlain Valley Union High School – Bronwen Hopwood, Hinesburg
Harwood Union High School – Charlotte Caffry Randall, Waitsfield
Mount Abraham Union High School – Nicholas Myers, New Haven
Mount Mansfield Union High School – Kelsey Carrier, Jericho
Middlebury Union High School – Justin Stone, Middlebury
Vergennes High School – Stephanie Praamsma, Vergennes
Each year, Waitsfield and Champlain Valley Telecom grants six scholarships, one to each of the public high schools that students from our service area attend. These scholarships are donated in memory of the late Eunice B. Farr, former owner and operator of the Waitsfield-Fayston Telephone Company and grandmother of Gregg Haskin. The criteria of the scholarship is as follows, “The award should be presented to a graduating senior that plans subsequent education, be it college or trade school. The faculty should select an individual that has shown a steady improvement in his or her academics, but is not necessarily at the top of the class. The award is designed to benefit a hard working graduate that his or her instructors have found to demonstrate a sincere effort to improve grades/results and plans continuing education.”
May 29th, 2015
Now that Green Mountain Access has migrated your email account to our new Zimbra email platform, you will notice some changes in how your spam is managed. Your spam is now being managed outside of your email box by GreyMail. GreyMail puts you in control of managing your spam and allows you to customize your settings to fit your personal preferences. Here are some frequently asked questions and tips for managing your settings.
How do I check my spam for my email account?
You will receive a Daily Digest email once a day with a summary of your spam and a link to access it. You can also login to your account at any time to check your spam or manage your spam settings (see next question).
How do I manually check my spam or manage my spam settings?
There are several ways to access your settings.
– Go to https://greymail.redcondor.net/console
– From the Daily Digest email that you receive, simply click on the My Account link.
– From the webmail login page, click on the GO TO SPAM button.
How long does my spam remain in GreyMail?
Everything older than 35 days is automatically deleted.
How can I change the frequency that I receive the Daily Digest email?
The digest delivery frequency can be set to daily, weekly, monthly, or never. By default, the Daily Digest is sent out daily. Once you are logged into the GreyMail interface, simply click the Settings tab and choose your preferred notification option.
How do I release an email that is quarantined, but is not spam?
From the daily digest you can highlight the message and simply click the View button. Or, once you have clicked View, you will see options displayed at the bottom. Click the Messages tab, highlight the message you want, then click Release and it will be forwarded to your inbox.
How can I block certain emails from coming to my inbox?
From the Daily Digest email, click My Account, then click on the Policies tab, scroll down to where it says Enemies, type the email address in the field and then click the plus (+) sign. To remove the email address, click on the email address and then hit the red x.
How can I make sure I always receive emails from a specific sender?
From the Daily Digest email, click on My Account, click on the Policies tab, scroll down to where it says Friends, type the email address in the field and then click the plus (+) sign. To remove the email address, click on the address and then hit the red x.
How does GreyMail identify potential spam?
Indentifying spam is a fluid process and no system is perfect as spammers are constantly refining their techniques to get around spam filters. GreyMail identifies spam based on a combination of techniques used to identify suspected email messages including, virus detection, blacklists, message rate throttling, reputation scores, graphic image analysis, pattern rules, string based text rules, and other techniques.
Please don’t hesitate to contact us with any questions you may have on the new email platform.
Green Mountain Access Tech Support
May 28th, 2015
Can’t make it to one of our Zimbra webinars, no problem. Click here to view recording of today’s webinar where WCVT employees Kris and Kurt give an overview on the Zimbra email platform including Address Book, File Sharing, Calendar, and our new Graymail Spam filtering.
Want to learn more about Zimbra?
- Register for one of our free online webinars. To register, click here.
- Visit online help center for videos on how to manage your inbox, calendar overview and more.
As always, our Tech Support team is here to help!
May 26th, 2015
The latest issue of our Business Connections Magazine is hot off the press and out for mail delivery. This issue spotlights Palmer Insurance Agency in Hinesburg where excellence is the policy. Read the most recent issue of our Business Connections Magazine and let us know what you think.
As always, feedback welcomed!