Service Interruptions Due to Seasonal Sun Interference

October 2nd, 2015

Please be advised, beginning in early October and continuing through the middle of the month, disturbances to signal reception may occur when the sun passes directly behind a satellite. The intense energy of the sun overpowers the signal from the satellite. You may experience anything from slight signal degradation to complete signal loss. This usually lasts less than a few minutes, and occurs in the afternoon. Exact dates and times of these outages depend on your geographical location and satellite viewed. This is a natural phenomenon that affects both satellite and cable company reception. For more information, please contact our Customer Service Department at 496-5800.

WCVT Hosts Red Cross Blood Drive

September 16th, 2015

Waitsfield and Champlain Valley Telecom recently sponsored its annual fall Red Cross blood drive on Tuesday, September 15th at their main business office in Waitsfield, Vermont. According to Eric Haskin, V.P. Network for WCVT and event organizer, “The blood drive was a huge success with a total of 51 pints of blood being was collected. I would like to personally thank everyone who donated blood, or volunteered to help make the event a success.”

The Weather Channel Now Available in High-Definition

August 4th, 2015

The Weather Channel is now available in high-definition on the Waitsfield Cable Channel Lineup. This brings our total number of high-definition channels on our network to 68 and we look forward to adding more in the future.

  • The Weather Channel (channel 38 and 238 in HD) – Standard Package

High-Definition programming is available to Waitsfield Cable customers who subscribe to a high-definition set-top box and have a HD capable television.   To view our channel lineup, click here.

Waitsfield and Champlain Valley Telecom Announces Scholarship Recipients

June 16th, 2015

Waitsfield and Champlain Valley Telecom is pleased to announce the recipients of the 2015 Eunice B. Farr Incentive Award scholarships.  “It is a pleasure to award these scholarships on an annual basis.  We wish these motivated students the best of luck in their future endeavors,” said Gregg Haskin, President and CEO of Waitsfield and Champlain Valley Telecom. This year’s recipients were as follows:

Champlain Valley Union High School – Bronwen Hopwood, Hinesburg

Harwood Union High School – Charlotte Caffry Randall, Waitsfield

Mount Abraham Union High School – Nicholas Myers, New Haven

Mount Mansfield Union High School – Kelsey Carrier, Jericho

Middlebury Union High School – Justin Stone, Middlebury

Vergennes High School – Stephanie Praamsma, Vergennes

Each year, Waitsfield and Champlain Valley Telecom grants six scholarships, one to each of the public high schools that students from our service area attend.  These scholarships are donated in memory of the late Eunice B. Farr, former owner and operator of the Waitsfield-Fayston Telephone Company and grandmother of Gregg Haskin.  The criteria of the scholarship is as follows, “The award should be presented to a graduating senior that plans subsequent education, be it college or trade school.  The faculty should select an individual that has shown a steady improvement in his or her academics, but is not necessarily at the top of the class.  The award is designed to benefit a hard working graduate that his or her instructors have found to demonstrate a sincere effort to improve grades/results and plans continuing education.”

Tips For Managing Your Spam (GreyMail)

May 29th, 2015

Now that Green Mountain Access has migrated your email account to our new Zimbra email platform, you will notice some changes in how your spam is managed. Your spam is now being managed outside of your email box by GreyMail. GreyMail puts you in control of managing your spam and allows you to customize your settings to fit your personal preferences. Here are some frequently asked questions and tips for managing your settings.

How do I check my spam for my email account?
You will receive a Daily Digest email once a day with a summary of your spam and a link to access it. You can also login to your account at any time to check your spam or manage your spam settings (see next question).

How do I manually check my spam or manage my spam settings?
There are several ways to access your settings.
– Go to
– From the Daily Digest email that you receive, simply click on the My Account link.
– From the webmail login page, click on the GO TO SPAM button.

How long does my spam remain in GreyMail?
Everything older than 35 days is automatically deleted.

How can I change the frequency that I receive the Daily Digest email?
The digest delivery frequency can be set to daily, weekly, monthly, or never. By default, the Daily Digest is sent out daily. Once you are logged into the GreyMail interface, simply click the Settings tab and choose your preferred notification option.

How do I release an email that is quarantined, but is not spam?
From the daily digest you can highlight the message and simply click the View button. Or, once you have clicked View, you will see options displayed at the bottom. Click the Messages tab, highlight the message you want, then click Release and it will be forwarded to your inbox.

How can I block certain emails from coming to my inbox?
From the Daily Digest email, click My Account, then click on the Policies tab, scroll down to where it says Enemies, type the email address in the field and then click the plus (+) sign. To remove the email address, click on the email address and then hit the red x.

How can I make sure I always receive emails from a specific sender?
From the Daily Digest email, click on My Account, click on the Policies tab, scroll down to where it says Friends, type the email address in the field and then click the plus (+) sign. To remove the email address, click on the address and then hit the red x.

How does GreyMail identify potential spam?
Indentifying spam is a fluid process and no system is perfect as spammers are constantly refining their techniques to get around spam filters. GreyMail identifies spam based on a combination of techniques used to identify suspected email messages including, virus detection, blacklists, message rate throttling, reputation scores, graphic image analysis, pattern rules, string based text rules, and other techniques.

Have Questions?

Please don’t hesitate to contact us with any questions you may have on the new email platform.

Green Mountain Access Tech Support
Phone: 888.321.0815

Recording of Zimbra Webinar Now Available

May 28th, 2015

Can’t make it to one of our Zimbra webinars, no problem.  Click here  to view recording of today’s webinar where WCVT employees Kris and Kurt give an overview on the Zimbra email platform including Address Book, File Sharing, Calendar, and our new Graymail Spam filtering.

Want to learn more about Zimbra?

  • Register for one of our free online webinars. To register, click here.
  • Visit online help center for videos on how to manage your inbox, calendar overview and more.

As always, our Tech Support team is here to help!


A Tribute To Eleanor Haskin

May 3rd, 2015

Eleanor G. Haskin

eleanor(October 14, 1931 – May 3, 2015) Eleanor G. Haskin – 83, passed away in the comfort of her home on Sunday morning, May 3, 2015. Born in Burlington on October 14, 1931, she was the daughter of the late Alton and Eunice F. (Buzzell) Farr. Eleanor was a 1950 graduate of Waitsfield High School and continued her education at the University of Rochester (NY) Eastman School of Music, graduating in 1957.When her father died in 1940, her mother Eunice became the sole owner of the Waitsfield-Fayston Telephone Co. As a child she helped repair phone lines, while in high school worked in the business office sorting and billing, as well as splitting the Sunday operator shift with her mother so the other operators could have the day off. Eleanor learned the industry and business from its infancy.Eleanor G. Haskin – 83, passed away in the comfort of her home on Sunday morning, May 3, 2015. Born in Burlington on October 14, 1931, she was the daughter of the late Alton and Eunice F. (Buzzell) Farr. Eleanor was a 1950 graduate of Waitsfield High School and continued her education at the University of Rochester (NY) Eastman School of Music, graduating in 1957.

On March 23, 1952, she married Dana L. Haskin in Waitsfield. Eleanor followed her husband’s military career that took them far from the Mad River Valley. With her mother’s health declining, Eleanor and Dana realized that the business was at a critical juncture and made the decision that keeping the business in the family and coming back to the Valley was the only choice. The move ushered in a new era of progress and leadership at the phone company. Eleanor became active in state, regional and national organizations in the independent phone industry, becoming the first woman president of the Telephone Assoc. of New England (TANE) and was the first woman inducted into the TANE Hall of Fame. In addition her voice was being heard on the national level through the Organization for the Preservation and Advancement of Small Telephone Companies. In 1980 she was elected its President, the first woman to lead a national telephone industry association. Today Waitsfield and Champlain Valley Telecom is a progressive and innovative company offering a variety of telecommunication options that is a true testimony to Eleanor’s vision and business acumen.

In recent years Eleanor was able to retire and enjoy her home in East Warren while her sons continue to run the business. She was a loving wife, mother, grandmother and great-grandmother.

Eleanor is loved and mourned by her husband, Dana L. Haskin of Warren; their sons, Eric S. Haskin and his wife Anna of Waitsfield, Gregg L. Haskin and his wife Roberta of Berlin, and Scott C. Haskin of Hinesburg, grandchildren, and great grandchildren. She also leaves her sister-in-law Ann Haskin Ways of Glendale, CA and brother-in-law Father Jay Haskin of Stowe.

She was pre-deceased by her loving daughter, Susan Haskin Simms on July 14, 2003 as well as Eleanor’s infant brother, Alton Farr, Jr.

Funeral services will be held at the Waitsfield United Church of Christ on May 14, 2015 at 2:00 PM. Private burial services will take place in the Waitsfield Village Cemetery. A reception will follow services at Waitsfield Telecom in Waitsfield. The family requests that flowers be omitted; rather memorial gifts would be appreciated to Mad River Valley Ambulance Service, PO Box 305, Waitsfield, VT 05673 or to Relay for Life of Central Vermont, c/o Tammy Field, PO Box 9, Waitsfield, VT 05673. Assisting the family is the Perkins-Parker Funeral Home and Cremation Service in Waterbury. To send online condolences please visit

Congratulations to our 2015 March Mania Contest Winners!

April 7th, 2015

In the end it was Duke beating Wisconsin … at the end of our 2015 WCVT March Mania contest it was:

1st – Chris Klyza – $200 Inn at Baldwin Creek & Mary’s Restaurant​ (Bristol)
2nd – Lane Morrison- $100 Sonoma Station​ (Richmond)
3rd – Katryna Snow – $75 Horsford Gardens and Nursery (Charlotte)​
4th – Curran Robinson – $50 Vermont Cookie Love​ (Ferrisburgh)
5th – Gerry Nooney – $30 Bristol Bakery & Cafe (Bristol/Hinesburg​)

Congratulations winners and thanks to all our amazing local businesses for the great prizes! Hope everyone had fun playing our March Mania contest. Until next year folks … and we’re onto baseball. Go Sox!

Community Easter Egg Hunt a Hopping Success!

March 30th, 2015

Fun was had by all at our annual community Easter Egg Hunt on Saturday, March 28th!  Over 200 Valley residents attended the hunt on a beautiful wintery/spring day. Children of all ages enjoyed hunting for Easter Eggs, getting their picture taken with the Easter Bunny and filling their basket with goodies.   Special thanks to WCVT employees who volunteered for the event.

Egg Hunt