Network Warning: The issue with email servers has been resolved. If you are still experiencing issues please reach...

1. Reduce wireless interference

The most common wireless routers operate on a 2.4 gigahertz (GHz) frequency. This is the same frequency used by many other common devices that may be found in your home (such as cordless phones, microwave ovens, baby monitors, garage door openers, and other wireless electronics).  If you use these wireless devices in your home, try keeping them as far apart as possible.  This will help your computer “hear” your router over the noise coming from the other devices.

2. Position your wireless router or access point in a central location

When possible, place your wireless router in a central location in your home. If your wireless router, modem router, or access point is against an outside wall of your home, the signal could be weakened on the other side of your home.

3. Move the router off the floor and away from walls

Metal objects (such as metal file cabinets), walls, and floors will interfere with your router’s wireless signals. The closer your router is to these obstructions, the more severe the interference, and the weaker your connection may be.

4. Change your wireless channel

Wireless routers can broadcast on several different channels, and sometimes one wireless channel is clearer than others. Try changing your wireless router’s channel through your router’s configuration page to see if your signal strength improves. You don’t need to change your computer’s configuration, because it can automatically detect the new channel.  If you need assistance with changing the channel on your router, refer to the owner’s manual for your device or call Tech Support at 888-321-0815.