KB: Fiber to the Home
Backup Power Information for Voice Service Provided over Fiber
If your home phone service is provided with our state-of-the-art fiber optic network, it requires electric power to operate. To avoid a disruption of home voice service during a power outage – and to maintain the ability to connect to 911/e911 emergency services – we at recommend you purchase backup battery power. Where to Obtain […]
How to Test and Maintain Your Fiber-to-the-Home Battery
Many of today’s advanced home phone services require backup battery power to continue functioning during an outage. Without a backup battery or alternate backup source such as a generator, customers will not be able to make any calls, including emergency calls to 911. The only way to maintain the ability to use your phone is […]