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KB: Email

Protect Yourself from Phishing Scams

Phishing is one of the most common types of online scams, where criminals pose as trusted organizations or individuals to steal your personal information. These scams often come in the form of emails, text messages, or fake websites designed to look legitimate. Their goal? To trick you into clicking on harmful links, sharing sensitive data […]

How to Manage Spam in Your Junk Folder

Most filtering of unsolicited automated email (also known as spam or junk mail) is handled by a spam filter before those email messages reach your Inbox. Email that might possibly be junk mail, but is not certain to be junk, is placed in your Junk folder. You can review these messages and either move them out of the Junk folder […]

How to Set an Out of Office Message in Zimbra

Follow these steps to set an Out of Office or vacation message in Zimbra.

Create a Contact Group in Zimbra

Follow these steps to create a contact group in Zimbra.

Add New Contacts in Zimbra

Learn how to add a new contact to your contacts list in Zimbra.

Add a Signature in Zimbra

Add a custom email signature in Zimbra.

GMA Email Server Settings

If you are configuring a new device for email, or setting up your email account on a computer using an email client (such as Outlook, Apple Mail, etc.), please use the server settings below. If you need assistance setting up your device, or if you have any questions, please call Tech Support at 888-321-0815. Incoming […]

Email Setup for iPhone & iPad Using the Apple Mail App

Tap the Settings icon on the home screen on your iPhone or iPad, then tap Accounts & Passwords   Tap Add Account   Tap Other   Tap Add Mail Account   Enter your account information as shown below. You can change the Description to something else if you prefer. Then tap Next in the top right corner of the screen […]

Should I respond to Scam/Phishing emails?

As tempting as it may be to respond to questionable emails out of anger, or to call them out on their actions, NEVER do it. Even thought you haven’t sent any personal information, you are sending confirmation that your email address is active, and it will be added to more spam lists. Here are some […]

What is SPAM? What can I do about it?

Definition of Spam (UBE or UCE) Spam, also known as Unsolicited Bulk Email (UBE) or Unsolicited Commercial Email (UCE), is Internet mail (“email”) that is sent to a group of recipients who have not requested it. A mail recipient may have at one time asked a sender for bulk email, but then later asked that […]

What are the limits on sending mail for attachments, number of recipients etc.? Does GMA support bulk mailing?

GMA does not support bulk mailing Mail Sending Limits Email and attachment combined size limit per message: 20MB Attachments of the following file type are restricted: .asd, .bat, .cab, .chm, .com, .cpl, .dll, .exe, .hlp, .hta, .inf, .lnk, .msi, .msp, .nws, .ocx, .pif, .reg, .scr, .sct, .shb, .shs, .vbe, .vbs, .wsc, .wsf, .wsh Sent messages […]

How much email can I store on the mail server/webmail?

Each email account has a 15GB quota. If a user is reaching their storage quota, a user can contact Tech Support for assistance in mass deleting old emails or to increase email storage capacity.