Currently there are no known network issues. If you are experiencing an issue please contact us.

GMA Mail Server Settings

If you are configuring a new device for email, or setting up your email account on a computer using an email client (such as Outlook, Apple Mail, etc.), please use the server settings below. If you are not sure which incoming settings you should use, please call Tech Support at 888-321-0815. Incoming Server Settings for […]


Tips For Managing Your Spam (GreyMail)

Now that Green Mountain Access has migrated your email account to our new Zimbra email platform, you will notice some changes in how your spam is managed. Your spam is now being managed outside of your email box by GreyMail. GreyMail puts you in control of managing your spam and allows you to customize your […]


Email Setup for iPhone & iPad Using the Apple Mail App

Tap the Settings icon on the home screen on your iPhone or iPad, then tap Mail, Contacts, Calendars Tap Add Account Tap Other Tap Add Mail Account Enter your account information as shown below. You can change the Description to something else if you prefer. Then tap Next in the top right corner of the screen IMAP should be highlighted in blue at the […]


Should I respond to Scam/Phishing emails?

As tempting as it may be to respond to questionable emails out of anger, or to call them out on their actions, NEVER do it. Even thought you haven’t sent any personal information, you are sending confirmation that your email address is active, and it will be added to more spam lists. If you receive […]


What is SPAM? What can I do about it?

Definition of Spam (UBE or UCE) Spam, also known as Unsolicited Bulk Email (UBE) or Unsolicited Commercial Email (UCE), is Internet mail (“email”) that is sent to a group of recipients who have not requested it. A mail recipient may have at one time asked a sender for bulk email, but then later asked that […]


What are the limits on sending mail for attachments, number of recipients etc.? Does GMA support bulk mailing?

GMA does not support bulk mailing Mail Sending Limits Email and attachment combined size limit per message: 20MB Attachments of the following file type are restricted: .asd, .bat, .cab, .chm, .com, .cpl, .dll, .exe, .hlp, .hta, .inf, .lnk, .msi, .msp, .nws, .ocx, .pif, .reg, .scr, .sct, .shb, .shs, .vbe, .vbs, .wsc, .wsf, .wsh Sent messages […]


How much email can I store on the mail server/webmail?

Each email account has a 15GB quota


How do I change my email password?

Email password changes can now be made online! To change your password, go to https://www.gmavt.net/email/password/ This link can also be found on the left side of our home page under “Support” Please note: You must know your current password to complete the process online If you have any questions, please give us a call at 888-321-0815.


Can I have more than one email address? How do I create one?

Most of our full access Dial-up, DSL, and Web Hosting accounts already include up to 5 email boxes. Additional email boxes are available at a fee of $1.00 per box per month. Additional email boxes can be added to the following accounts: Un-metered dialup access accounts w/Email DSL Accounts Web Hosting Accounts Dedicated Business Circuits […]


How can I check my email when I’m away from home?

Webmail allows you to access your GMA email account from any computer with internet access. You can log in by going to www.gmavt.net/webmail. You will then be able to receive and send email. If you need assistance, please call us at 888-321-0815.