Currently there are no known network issues. If you are experiencing an issue please contact us.

What payment options do you offer?

WCVT offers the following convenient ways to pay your bill:

Online via SmartHub – SmartHub is a web and mobile account management app that allows customers manage their account, view and pay their bill and report services issues and outages. Click here for more information and to sign up.

Mail – Simply place your payment and the remittance stub in the envelope provided, add postage and put in the mail.

In Person – Visit one of our office locations (see below) or any People’s United Bank location to make payment in person.

Automated Account Management System Via Touchtone Telephone – 24 Hours a Day, 7 Days a Week – This service allows you to check your current account balance, the amount of your last payment, and you can also make a payment with a credit card. To access your account information, simply dial 1-844-952-2404. The first time you call into the system, you will be required to enter your WCVT account number (so be sure to have your monthly billing statement available). You will then be prompted to establish a personal identification number (PIN) to access your account in the future. For details steps, click here.

Please note: WCVT follows the Consumer Bill of Rights and Vermont PUC Standards for Billing, Credits and Collections, and Customer Information for Telecommunications. All transactions are in U.S. currency only.

For a detailed explanation of your bill, visit the Understanding Your Bill page.